Call Centre Researcher
We're currently seeking a Call Centre Researcher for our Fulwood Head Office. You will work within a tight-knit team in a target driven environment, you will be providing support to our outbound call centre in a busy, friendly and professional environment.
- Outbound calling to identify new customers and clarify information
- Working to predetermined targets and KPI’s
- Researching and adding new companies to the database
- Researching and updating existing customers on the data base
- Checking incoming leads and making sure they are assigned correctly.
- Processing lost-customer data
- Providing support for other call centre staff, checking phone numbers and updating records
- Archiving and reclassifying records
- Appointment generation as required.
The role offers a range of benefits including
- £17,425 to £18,385 per annum
- Monday to Friday hours with an early Friday finish
- Free on site parking
- Access to Share Save Scheme
- Company pension
- And much more
The ideal candidate will have experience of working in an outbound call centre environment.
To apply please send your CV to firstname.lastname@example.org