Customer Service Administrator

We’re currently seeking a Customer Service Administrator to provide an office-based link between customer and Company in order to satisfy queries, record & resolve problems and ensure a high standard of customer care in accordance with our customer commitment. 

In this role you will:

  • Complete all calls according to schedule
  • Process all documentation correctly and maintain files and records according to procedures
  • Expand business/obtain appointments from customer base
  • Action messages received
  • Liaise closely with and provide support for the Customer Service Executives
  • Other Ad hoc duties as required.

This role offers a range of benefits including:

  • £8.98 - £12.36 per hour 
  • Access to a company Share Save Scheme
  • Employee wellness programme and referral scheme
  • Company pension
  • Life assurance
  • Access to an award-winning training academy dedicated to staff development

To apply for this role, please email your CV to annephillips@jsg.com