Customer Service Administrator

We’re currently seeking a Customer Service Administrator to provide an office-based link between customer and Company in order to satisfy queries, record & resolve problems and ensure a high standard of customer care in accordance with our customer commitment. 

In this role you will:

• Complete all calls according to schedule
• Process all documentation correctly and maintain files and records according to procedures
• Expand business/obtain appointments from customer base
• Action messages received
• Liaise closely with and provide support for the Customer Service Executives

• Other Ad hoc duties as required.

This role offers a range of benefits including:

• £8.98 - £12.36 per hour 
• Access to a company Share Save Scheme
• Employee wellness programme and referral scheme
• Company pension
• Life assurance
• Access to an award-winning training academy dedicated to staff development

To apply for this role, please email your CV to annephillips@jsg.com